James Oliver Strikes Gold And Wins Feefo Trusted Service Award

2021 has got off to the best possible start for everyone at James Oliver as we have been notified by Feefo that we have won their much-coveted Gold Trusted Service Award. 

Held annually, their Trusted Service Awards recognise companies that provide outstanding levels of quality and service, as rated by their customers.

A UK-based customer review system, also used by brands including Vauxhall, AXA and Expedia, Feefo provides real customers with an online platform where they can submit genuine reviews about businesses. 

To get the ‘Gold’ award, we had to collect at least 50 reviews between January 1st 2020 and December 31st 2020, and achieve a Feefo service rating of at least 4.5 during that period. 

It symbolises that when buying home improvements from James Oliver, customers can do so with supreme confidence. 

Right now, our overall Feefo rating stands at a near perfect 4.9 out of 5. 

We have to give a huge thank you to two very important groups of people for helping us to capture this award. 

The first of them is our customers. 

Without so many of you choosing James Oliver and taking the time to submit a fantastic Feefo review, we could not have earned this tremendous accolade. It means so much to us!

We also want to pay tribute to our staff. 

They all work incredibly hard, and do everything they possibly can to make each of our customers happy.

You have our word that these very high standards will not drop!